Hanwell Neighbourly Care Scheme

Privacy Statement 


HNCS holds personal information about guests, supporters and volunteers to enable us to achieve our aim of supporting older people to maintain their independence. 


What data do we hold and how is the data used 


For our guests and supporters we hold name, address and telephone number to enable us to: 
 Communicate about specific events that guests may be attending 
 Send out newsletters and annual reports 


Additionally for volunteers we hold email addresses to enable us to: 
 Communicate about our on-going activities 


We may take photographs at events which are used to document our activities in our Annual Report and to promote HNCS on Facebook and on our website. Guests may opt out from appearing in photographs by asking any volunteer. We also hold birthday details for pop-in guests to enable us to celebrate their birthdays. 


The lawful basis for our processing of personal data is our legitimate interests in supporting older people maintain friendships and their independence. 


How we collect personal data 


We collect personal data face to face, usually at Pop-ins. We do not require guests to supply any personal data in order to attend pop-ins – anyone is welcome to attend without providing any personal information. 
HNCS do not share or sell personal information to third parties, nor is personal information obtained from third parties. 


Personal data retention 


We retain personal information until it is no longer needed, for example until a guest leaves the area and no longer attends pop-ins, or until you ask us to delete your information which you are free to do at any time – just speak to a volunteer. 


Your rights in regard to your personal data 
You have the right to be informed how we use your data (see above), to see your data, to amend it if it is inaccurate and to have any data erased. Please ask a volunteer if you wish to exercise any of these rights. 


Further information 


Please contact the HNCS Chair at hanwellncs@googlemail.com if you have any questions on personal information and how it is processed by HNCS.